Shampoo and Pewter and Dumplings..

Oh my.  Two company visits and a meal at a famous dumpling restaurant.  What could be better?  We visited Johnson and Johnson in the morning.  J&J is a multinational medical device, pharmaceutical, and consumer goods company.  The plant we visited makes mostly shampoos and lotions.  It was a supply-chain major’s dream visit.  Thanks to Mr. Mages and Ming Sze for a great visit.  This was our first, but hopefully will not be our last.

In the afternoon we visited a perennial favorite: Royal Selangor.  RS is an over 100 year old family run business, and is the largest pewter manufacturer in the world.  I have been bringing students to RS as long as I have been coming to Malaysia.  Thanks to Nigel for meeting with us and explaining RS’s mission and strategy.


The group with Mr. Mages and Ming Sze of J&J.

Due to the length of these posts, I have started putting in a “continue reading” link.  Please don’t miss it, there’s lots more if you click the link.



Mages discusses J&J’s supply chain strategy with the group.  This visit was a crash course in supply chain management.


Joyce, our guide, discusses the history and early days of Royal Selangor


Joyce discusses the craftmanship that goes into each RS piece.


Above: The students got a chance to make their own pewter trinket.  17 students and molten metal.  What could go wrong?


Some of the students got to try their hand at making a straight line of dimples with a hammer on a pewter cylinder.  Yes, they were bad at it.



A replica of the twin towers made of pewter tankards.


The group listens to the Royal Selangor matriarch discuss how their family came to KL from China to get into the pewter business.  She also tried to sell us some really expensive pewter teapots.  She always does.


Nigel discusses RS’s marketing strategy and their recent success in rolling out a line of Star Wars merchandise in pewter.



The world’s largest pewter tankard.


At Din Tai Fung, a Michelin Star rated dumpling restaurant.  Everyone got more than enough to eat and that’s not easy with this crowd.

Tomorrow we visit the Mah Meri tribe on Carey Island.  Stay tuned!


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